Privacy Policy
Introduction
At Martovaria Cookware Pty Ltd ("Martovaria", "we", "our", or "us"), we are committed to respecting and protecting the privacy of all visitors to our website and customers who trust us with their information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website www.martovaria.com or engage with our services.We understand that privacy is important, especially for those who balance busy professional lives, family, and the demands of running a household. Whether you're browsing our latest cookware or placing an order, we want you to feel secure and informed about how your data is handled.
Information We Collect
When you interact with our website or purchase our products, we may collect the following types of information:- Personal Identification Data: Name, shipping and billing address, email address, and phone number.
- Payment Information: When you make a purchase, your payment details are processed securely via trusted third-party payment processors. We do not store credit card information on our servers.
- Account Information: If you create an account with us, we may collect login credentials and order history.
- Device and Technical Data: IP address, browser type, device identifiers, and browsing patterns.
- Marketing Preferences: Information about your preferences for receiving promotional offers, newsletters, and updates.
How We Use Your Information
We use the data we collect for the following purposes:- Order Fulfillment: To process, confirm, and deliver your orders efficiently.
- Customer Support: To provide assistance and respond to inquiries or complaints.
- Account Management: To maintain your account and provide personalised services.
- Marketing Communications: To send you product updates, special offers, and company news (if you have opted in).
- Improvement and Security: To enhance website functionality, ensure security, and analyse how customers use our site for continuous improvement.
Disclosure of Your Information
We do not sell or rent your personal data to third parties. However, we may share your information with:- Service Providers: Trusted partners who assist with order processing, payment handling, website hosting, and marketing efforts.
- Legal Requirements: If required by law or to protect our legal rights.
- Business Transfers: In the unlikely event of a merger, acquisition, or sale of assets, customer information may be transferred.
Data Storage and Security
Your data is stored securely on servers located in Australia and managed under strict security protocols. We employ encryption, firewalls, and access controls to protect against unauthorised access, alteration, disclosure, or destruction of your personal information.Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyse site traffic, and offer tailored content and advertisements. You can adjust your browser settings to refuse cookies, though this may affect site functionality.Your Rights and Choices
You have the right to:- Access, update, or delete your personal data.
- Withdraw consent for marketing communications at any time.
- Request a copy of the information we hold about you.
Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically for any updates.Contact Us
For any questions or concerns about this Privacy Policy or how we handle your personal data, please reach out to:Martovaria Cookware Pty Ltd
57 Collie Street, Albany, WA 6330, Australia
Phone: +61 8 9841 7632
Email: support@martovaria.com